Revistas Académicas Scopus

Supporting crisis management processes by wirelessly interconnected Tablet-PCs

When organizations face unforeseen emergency situations its members often resort to unstructured crisis management activities in order to overcome the problems. Researchers have noted that a common activity in these scenarios is the construction of a shared awareness of the situation in order to collaboratively identify the actions required to be carried on and the most suitable people to do them. In this paper we present a collaborative application based on Tablet-PCs to assist these unstructured activities aiming to improve their consistency and effectiveness. Inspired on the Reasons Swiss-Cheese model for accidents, the proposed approach relies on the development of a shared situation awareness, constructed from a set of collaboratively constructed situation matrixes which expose involved users contributions to the overall solution strategy. Three application scenarios are used as example.
IEEE International Conference on e-Business Engineering, ICEBE'08 - Workshops: AiR'08, EM2I'08, SOAIC'08, SOKM'08, BIMA'08, DKEEE'08, pp. 87 - 93, 2008
Autor(es): Sapateiro Claudio, Antunes Pedro, Zurita Gustavo, Baloian Nelson, Vogt R